Annual Report 2021

Annual Report 2021
(PDF 15.98MB)

Value Created by Meiji Yasuda

Value Created by Meiji Yasuda
(PDF 6.49MB)

• Meiji Yasuda Philosophy
• History of Our Challenges
• Value Creation Process at Meiji Yasuda
• Four Sources of Value Creation
• Contributiong to the SDGs through Business Activities
• Feature: Our Enviromental Protection Initiatives and Climate Change Response Based on Recommendations from the Task Force on Climate-Related Financial Disclosures (TCFD)
• Feature: Pursuing Responsible Investment as an Institutional Investor
• Financial and ESG Highlights
• A Message from the President
• Feature: “MY Mutual Dividends,” a New Mode of Policyholder Dividends Utilizing Our Unique Characteristecs as a Mutual Company
• Topic: Status of the Payment of Insurance Claims and Benefits and Our Response to Policyholders Affected by the Fallout from the COVID-19 Pandemic

Our Value Creation Strategies

Our Value Creation Strategies
(PDF 4.18MB)

• Major Achievements of Successive Mediun-term Business Plans
• About MY Mutual Way 2030-Our 10-year Plan
• The Role of Phase Ⅰ in the 10-Year Plan
• Review of Special After-Sales Service Program “Always by Your Side!” (April 2020 to March 2021)
• MY Mutual Way Phase Ⅰ -Theree-year Program Spanning April 2021 to March 2024
• Feature: Digital Transformation (DX) Strategy
• A Message from Executive Officers in Charge of Finance and Capital Management
• Four Major Reforms -Sales and Service, Core Functions and Administrative Service (Indivisual Insurance Marketing / Group Insurance Marketing) and Asset Management-
• Overseas Insurance Business
• Four Major Reforms -Mutual Company Management-
• Brand Strategy
• Two Major Projects
  “Wellness for All Project” and “Community Vitalization Project”
• Corporate Culture and Brand Creation Activities

Business Foundation Supporting Value Creation

Business Foundation Supporting
Value Creation(PDF 2.05MB)

• Operation of Mutual Company
• Management Structure
• Initiatives to Enhance Our Governance Structure
• A Message from the Chairman of the Board
• Interview with Outside Directors
• Directors, Executive Officers and Operating Officers
• Internal Control System
• ERM and Risk Management Structure
• Compliance
• IT Governance
• Disclosure

Relationship with Stakeholders

Relationship with Stakeholders(PDF 2.49MB)

<Relationship with Customers>

• Initiatives to Promote Customer-Oriented Business Operations
• Initiatives to Enhance Customer Satisfaction with Regard to Sales Personnel
• Initiatives to Enhance Customer Satisfaction via IT Utilization
• Initiatives to Ensure the Swift, Accurate Payment of Insurance Claims and Benefits
• Diversifying Our Sales Channels while Developing New Markets
• Contributing to Innovation
• Products and Services for Corporate and Group Customers
• Our Overseas Insurance Initiatives

<Relationship with Local Communities>

• Our Community and Social Contribution Activities
• Our Initiatives to Address Environmental Concerns

<Relationship with Fellow Workers>

• Promoting Diversity & Inclusion
• Creating a Healthy Workplace Environment
• Respecting Human Rights

Overview of Business Activities and Financial Results

Overview of Business Activities and Financial Results(PDF 535KB)

• Status of Our Group Performance
• Overview of Business Activities
• External Ratings by Rating Agencies

Company Information

Company Information
(PDF 713KB)

• Company Organization
• Sources of Foundation Funds / Status of Employees / Status of the Accounting Auditor
• Overview of the Insurance Company, Its Subsidiaries and Affiliates
  Domestic Subsidiaries, Affiliates and Others
  Overseas Subsidiaries, Affiliates and Others
• Product List
• Our History
• International Directory

Additional Volume

Additional Volume(PDF 7.70MB)

• Financial Section, including Consolidated Basis, Non-consolidated Basis and Supplementary Financial Information